The first principles of management

For those keen to:

Understand the knowledge and skills required as a new manager / supervisor

Practice using the new knowledge and skills in a safe place

Sharpen existing management skills

Benefits after the course: Managers and supervisors that can:

Motivate your teams to increase performance

Offer support and encourage

Coach, to promote buy-in and ownership

Provide feedback to increase self-belief and motivate

Handle conflict situations professionally

Demonstrate credibility and consistency

Lead by example

Course objectives: By the end of this course you will be able to:

Understand how managers impact the lives of employees

Understand how managers impact business success

Demonstrate a range of management skills

Prepare a personal development plan to action back in the workplace