For those keen to:
Understand the knowledge and skills required as a new manager / supervisor
Practice using the new knowledge and skills in a safe place
Sharpen existing management skills
Benefits after the course: Managers and supervisors that can:
Motivate your teams to increase performance
Offer support and encourage
Coach, to promote buy-in and ownership
Provide feedback to increase self-belief and motivate
Handle conflict situations professionally
Demonstrate credibility and consistency
Lead by example
Course objectives: By the end of this course you will be able to:
Understand how managers impact the lives of employees
Understand how managers impact business success
Demonstrate a range of management skills
Prepare a personal development plan to action back in the workplace